Legal
Refund Policy
01Digital Products
Due to the nature of digital products, all sales are generally final once the product has been delivered. We take this policy seriously and encourage customers to review product descriptions carefully before purchase.
02Eligibility for Refund
Refunds may be granted in the following circumstances:
The product was not delivered within the stated timeframe
The delivered product significantly differs from the description
Technical issues on our platform prevented delivery
03How to Request a Refund
To request a refund, contact our support team within 48 hours of purchase with your order ID and a detailed explanation of the issue. We will review your request and respond within 24 hours.
04Resolution Process
Our team will investigate all refund requests thoroughly. We may ask for additional information or evidence to support your claim. Approved refunds are processed within 3-5 business days.
05Chargebacks
We strongly discourage initiating chargebacks without first contacting our support team. Unauthorized chargebacks may result in account suspension.
Last updated: June 3, 2026